5 Things I Learned from Disney: Part 1: Our Cruise Vacation Falls Apart, or “Why Plan B is So Important”
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5 Things I Learned from Disney, Part 2: Goofy Goes Out of His Way, or, “The Right Way to Treat Your Customers”
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5 Things I Learned at Disney, Part 5: The Next Generation of Tomorrowland, or, “Never Stop Improving”
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5 Things I Learned at Disney, Part 3: Representing the House of Mouse, or, “Work With Vendors Who Share Your Core Values”
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5 Things I Learned at Disney – Part 4: Don’t Be Scrooge When You Screw Up, or, “The Right Way to Make Things Right”
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